How to get help after the devastation of Hurricane Ida?

After the floods caused by Hurricane Ida in New York City, which caused the deaths of 13 people and considerable economic losses, the federal government, the city and the state of New York, offer a series of resources that the affected people could receive.

New York City authorities reported that aid service centers have opened in all 5 counties to provide resources to New Yorkers affected by the weather emergency, regardless of their immigration status.

In the event your home has been flooded you can call 311 or visit an Ida recovery service center for assistance from City agencies to pump water. More information available at  nyc.gov/Ida

To apply for disaster assistance, visit the FEMA disasterassistance.gov page   , or call 1-800-621-3362, TTY 1-800-462-7585, or use the FEMA mobile app.

President Joe Biden approved an expedited Major Disaster Declaration that will help provide federal financial relief to New Yorkers affected by Hurricane Ida. To apply for disaster assistance, visit  https://disasterassistance.gov  or call FEMA at (800) 621-3362

In New York City, help is available in Spanish and other languages. Report your property damage from last week’s storm and access the city’s damage assessment tool to track Ida’s impact. You can call 311 (VRS: 212-639-9675 or TTY: 212-504-4115). The lines are available 24 hours a day, 7 days a week.

It is important to remember that under the state of emergency declared by local, state and government authorities, companies cannot excessively increase the price of any good or service that is essential to health or safety. This includes home repair, plumbing, electrical services. Visit this link for more information  on.nyc.gov/overcharge

Those who want to increase prices related to Hurricane Ida home repairs are committing an illegal act that can be punishable by violations and fines.

If people believe they believe that a company increased the cost of repairs, they can file a complaint through this link  on.nyc.gov/overcharge

For help protecting your home and money as you seek recovery visit   on.nyc.gov/3C2Zibx

Small Business Help

The New York City Department of Small Business Services is offering help to small businesses to recover from Hurricane Ida.

The Emergency Response Unit has been on the ground assessing the damage to local businesses and meeting with homeowners to learn the resources they need to recover.

If landlords feel they need help, call the hotline: 888-SBS-4NYC (888-727-4692)

If you need the support of an emergency response professional to assess your space and your specific business needs, please call the hotline: 888-SBS-4NYC (888-727-4692).

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